Shipping and Payments

Shipments / receipts of our products are made in one of the following ways:

  • By Courier
  • From our headquarters in Athens

Free shipping and cash on delivery, all over Greece.

Shipments

Our company supports shipments throughout Greece. You can place your order electronically, by phone 2106540165, or e-mail eshop@minopta.gr

Payments

1) Credit or debit card

You can pay for your order by entering your credit or prepaid card details on the National Bank website

2) You can pay for your order by cash on delivery, using Elta Courier as the shipping method for the selected products.

3) You can pay for your order by depositing the amount in the following accounts and after completing the deposit, send us the copy of the bank order-payment by e-mail to eshop@minopta.gr. Upon receipt of the copy of the bank order-payment, we send you your order.

Beneficiary ADAMANTIA MINA

Bank Accounts
EUROBANK: 0026 0281 72 0200 066 663
Piraeus Bank: 6740-127637-437
National Bank of Greece: 099/401926-11

E-BANKING

Beneficiary ADAMANTIA MINA

BANK IBAN
EUROBANK: GR16 0260 2810 0007 2020 0066 663
Piraeus Bank: GR60 0171 7400 0067 4012 7637 437
National Bank of Greece: GR56 0110 0990 0000 0994 0192 611

Product Warranty Information

The products of the company MINOPTA have a guarantee of good use, the period of which is determined by the manufacturer.

For accessories such as cables, heads, handles, rechargeable batteries, etc. the warranty on them is up to 6 months.

The warranty does not cover the consumable parts of the devices (eg disposable batteries, lamps, led, electrodes, etc.)

In our company, the guarantee of good use concerns the product and not the visit of a technician or transfer of the product.

The good use warranty does not cover damage from incompatible use such as: 

  • When the product is operated by an unauthorized technician
  • When the damage is due to poor wiring, accident, fall, vibration, exposure to extreme temperatures, humidity or liquid spillage and generally to external factors.
  • When the product is subjected to physical or electrical stress.
  • When the construction number or distinguishing marks of the device have been altered, removed or damaged.
  • When the product is used in a way that is not specified by the construction specifications or in an environment unpredictable for the manufacturer.
  • When the manufacturer’s maintenance procedures are not followed
  • There is no guarantee or protection against damage caused by improper use.

Returns and Cancellations

  • Order cancellations
  • The order can be canceled only in the following case: Send us an e-mail by the end of the day of the order, with your details and the order number and one of our partners will undertake the cancellation.
  • Right of withdrawal
  • In distance transactions (electronically or by telephone), there is the right to withdraw within 14 calendar days from the receipt of the products and refund in the following cases, taking into account the relevant conditions on a case by case basis.
  • Particularly:
  1. In case there is a proven fault of our company and the product delivered to you does not correspond to the product of your order (wrong order receipt, incorrect invoicing, etc.).
  2. In the event that there is a proven fault of our company and the product delivered had a malfunction or was of defective quality.
  3. For any reason and without any excuse.

     

    • In any case of withdrawal, you are obliged to return the products without undue delay and definitely within 14 days from the day you announced your decision to withdraw from the contract.
    • ~ In cases 1 & 2 (which is the fault of the company), the money is refunded within 14 calendar days from the return and receipt of the products by us, without charging the shipping costs.
    • ~ In case of withdrawal without fault of the company (case 3) the cost of transport and return of products is borne by the buyer. In this case, the returned product must be in its original packaging, in excellent / intact condition (as new) with all the accessories that accompany the packaging. The buyer must arrange for the product to be returned to the company’s warehouses. If the product is checked and meets the return specifications, the refund is made within 14 calendar days from the receipt of the product in our company.
    • For your refund you must state the account in which you want the deposit to be made and in which you are the beneficiary or even the co-beneficiary, or alternatively in the same way that the payment was made

    Retail receipt is required for returns. In case of invoice issuance, the return must be made with a delivery note. Before returning the product you should contact us at 210 6540165 or at e-shop@minopta.gr

    • The address to which the products will be returned is: “Agamemnonos 13, Cholargos, tk. 155 61 »

    Secure Transactions

    Our Eeshop.minopta.gr uses the SSL protocol, with 128bit encryption, for secure online commercial transactions. This encrypts all of your personal information, including your name and address, so that it cannot be read or changed as it is transmitted over the Internet. SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for certifying websites (web sites) to network users and for encrypting data between network users and web servers (web servers).

    An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during its transfer.

    In addition, all information sent with the SSL protocol is protected by a mechanism that automatically detects whether the data has changed during the transfer.

    Minopta.gr does NOT store in any case in the database it uses, and in any way, the financial data of its customers (credit card details, bank accounts). Transactions and payments via credit cards are made in the secure environment of the payment system of the National Bank, using the redirection method.

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